Roomba Vacuum – iRobot Roomba Vacuum

Lowest Price

: 99.99

Brand

: iRobot

Model

:

Reviewer: e.m.| Date:2008-12-30

I have wanted a Roomba for a while. I have a perfectly good vacuum (so I thought) but it was getting on in years and was cumbersome, plus I hate vacuuming and being a pet owner I really need to do it more than I would prefer (never). So when I found the basic Roomba very on sale I was suspicious and decided to research reviews first. In short, people seemed really excited about their Roombas. Its maybe the best reviewed product I have ever come across. These people seemed a little over-enthusiastic, but the few negative reviews seemed trivial so feeling confident I went and bought my Roomba (for $90). Now I am one of those crazy fans too. I am in love with my Roomba.
When I brought it home I ran my regular vacuum first. My house looked clean. Then I ran the Roomba and checked the dust compartment. I was both horrified and fascinated at how much junk was in there. Who knew I was living in such squalor and filth! It was weirdly satisfying to dump it all out. Every time I run it I am shocked at what it picks up. I haven't had the trouble with carpet tassels that others report - but it does try to eat my bath mats. On the occasion that it does get stuck, it is really quite good at getting itself unstuck and negotiating obstacles. Dump the dust compartment every time, clean it every handful of times - this will stay easy if you do it regularly. Don't clean it over the trash; it is so easy to disassemble (and reassemble) that the smaller pieces can fall out into your trash can which means you'll have to dig for them - obviously I learned this the hard way. I talk about my Roomba like it's a new puppy and am convinced that everyone needs to own one.

Review from Review from Amazon

Reviewer: John Q. Public| Date:2008-07-31

If you need to vacuum but do not all ways have the time you'll find that this will do The Job and Do It Well, it is not a toy or a another faddish gadget it works and works well.

Review from Review from Amazon

Reviewer: Just a reviewer| Date:2008-06-30

First of all, I like the roomba 400. It's much cheaper than the 500 series, and it gets the job done in my house.

One note about batteries. I have two same models. One has NiCD as opposed to NiMH battery, which is presumably standard in the more recently sold Roomba 400 model. However, there is one advantage to the NiCD battery: it doesn't self-discharge as quickly as the NiMH battery pack. With the NiCD, I can just recharge, take it out of the roomba, and leave it for weeks without losing charge. I just have to make sure to fully discharge it when it runs because of the possible "memory effect" of the NiCD battery type.

Secondly, the bottom of my walls where the roomba bumps into have black streak marks because the roomba runs into it too hard. Also, when I check after it's done vacuuming, I find that it's eaten up a lot of carpeting. I'm not sure whether all vacuums do it, but it seems more noticeable in the roomba because there are two separate compartments for fine dust particles and what the coarser brush picks up.

I've decided to deal with the wall streak by buying foam adhesives and placing it on the bumper. It's working well now. I bought it from a place called roombaexchange.com, and I would just prefer to buy my own if I could find any other place that has similar foam adhesives that I can just cut on my own because the one from roombaexchange.com doesn't cover enough on the top of the bumper guard.

Overall, while I like not having to vacuum manually, I really wish iRobot would have used more standard form for its battery because the battery's proprietary form is much more expensive than it has to be. In fact, there are aftermarket vendors who sell Roomba batteries, even longer lasting and lighter Li-ion batteries, with varying degrees of success.

I also wish that I didn't have to shell out a couple hundred $$ more for the 500 series which apparently bumps into walls without as much force. The bumper guard foam has been working ok, but I had to remove it when my roomba died on me, and I had to send it in for an exchange.

And that is another story. iRobot is slow with their customer service. Once you email them, they may respond quickly at first. Then their responses get very slow to the point where you are not sure whether they are ever going to respond.

Eventually, I got my RMA number after a week, sent it in, and received a new one under warranty after another week.

So beware. If you ever need customer service, you'll probably get frustrated.

For $100 though, the 400 model is much more cost effective than the 500 series, and I have two of them which I can use simultaneously.

When it works without problems, it's worth it. But once it breaks down, you're in for some headaches from their customer service.

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Update: After about 6 months or so, I have some new perspectives on this. There are areas under the wheels and the brushes that collect dust. In fact, the area under the wheels collected so much dust that roomba started to skip and then stop on its own a few seconds after I started it.

Roomba tech support did not give me the correct advice on how to fix this. Instead, after I used my home vacuum to clean the wheels thoroughly, it started working again. Requiring another vacuum to clean this vacuum cleaner is very poor design, but on the bright side, now that I know this, I vacuum the underside of my roomba about once a month and have had no problems. I don't know if the 500 series are susceptible to this problem, but I would still get a 400x series for the price savings.

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Review from Review from Amazon

Reviewer: T. Hill| Date:2008-05-26

good for 30 days, Then the roller brushes fail. Bad service department when calling had difficult translation about product when talking to a manger he know what had happened to the vacuum. I sent the vacuum to them for repair. Four months latter no replay from comany.

Review from Review from Amazon